Introduction to ISO 9001: 2008

ISO 9001 can enhance customer satisfaction and drive your operational improvement.

This practical and interactive 1 day course will help you to understand the key requirements of ISO 9001, what an effective Quality Management System should look like, and how this applies to your organisation.

This includes:

• How to cut through the ‘ISO speak’ to give you a practical understanding of the real business benefits of ISO 9001:2008.
• Destroying the myths of system documentation - what you actually need to run your system.
• How to implement ISO 9001 into your business, not your business into ISO 9001.
• How your ISO 9001 system will be assessment externally.
• The 8 key principles of Quality Management Systems.