Root Cause Analysis – how we interpret the data to find the real cause  As any good lead auditor will tell you clause 10.2 of Annex SL, the template for modern ISO management system standards sets out the process for handling nonconformities. Sandwiched between correction and corrective action (preventative action is captured in 6.1, risk

We are frequently asked why an organisation might use a consultant to help them with gaining certification; justifying the cost and explaining why they need external assistance. The answers to this question are several and depend on the situation, the deadlines for certification and the level of knowledge already in the business. The decision to

With ISO 45001 (Health and Safety) now also following the structure of ISO 9001 (Quality) and ISO 14001 (Environment), there has never been a better time for considering integration of your management systems. Our experience shows that gaining certification for two or more standards is never twice the effort! With the new common framework for

Thirty years ago, Quality Consulting Services started business in Cumbernauld, delivering consultancy services for BS 5750 Parts 1,2 & 3; a Scottish-based company for Scottish clients. Within a few years QCS had a growing market share and a reputation for ‘quality’ and personal service. Our highly experienced consultants covered a wide range of sectors, from

Here you can find news and information on the latest and previous updates to ISO 14001. July 2019 Three years on since the EU referendum and we are still attempting to negotiate “deal” or “no deal”.  This leads to much uncertainty, not least with regard to environmental legislation and regulations; we don’t seem to have

Following approval by the House of Lords, employees will no longer have a right to compensation under the “strict liability” rule.  The previous system operated such that if an employer has for example, failed to carry out a risk assessment as required by law, that employer could be held automatically liable for some workplace injuries

Injuries from contaminated needles and other sharp instruments are a recognised risk in the health care sector, and can lead to pathogens from an infected person’s blood being transferred to the care worker.  Typical diseases capable of being contracted in this way include human immunodeficiency virus (HIV) and hepatitis.  To counter this and to comply

The Health and Safety at Work etc Act 1974 (HSW Act) The Management of Health and Safety at Work Regulations 1999 The Workplace (Health, Safety and Welfare) Regulations 1992 The HSW Act requires employers to ensure those employees, visitors and anyone who may be present in the workplace to be exposed to minimal risk, as

The key to an effective Integrated Management System is designing the processes for efficiency and ease of use. All processes must be carefully thought, organised and designed to work together and lead your business to continuous improvement.  But take a moment to look at any weaknesses already in your ISO 9001 system from when it