You may be using a handy man or a company with a prestigious reputation but if you use any contractor at all then you have a very clear responsibility to ensure the contractor is working safely, a lesson that Lincoln College have just learnt. Recently, Lincoln College has been fined £1,500 after a window cleaner
You might have been in a position when being audited by your certification body, when you feel there is a new issue being raised that has not been raised before. Does this mean that the auditor is using a different standard or different interpretation? Not necessarily. At the end of any certification body audit, the
A process, ISO 9001 tells us is something which changes inputs into outputs but what exactly does this mean? A process may well be a department or a key activity within a department. For example ‘purchasing’ may be described as a process or the ‘production department’ may also be a process. Processes should always be
Desperately trying to justify having an i-phone, I decided to see if there are suitable applications that could be used by a Systems Manager. Here is a review of the apps I have used… Apart from the obvious use of the camera for recording examples of findings during an audit, I discovered a suitable app
Most new laws come into force on one of two common commencement dates each year; 6 April and 1 October. This enables you to prepare your business for the introduction of new requirements. Here are some of the main changes that could affect your business. 1. Increase in Landfill Tax… The standard rate of landfill
A recent DEFRA survey has provided organisations with an insight into how consumer perceptions have changed over the last few years in terms of ‘Going Green’. Once only a thing for radicals such as ‘Swampy’ (remember him?) this survey shows that the ‘Green Pound’ is now a big influence on how we all shop. Public
Did you know that last year 4500 memory sticks were found in the pockets of clothes taken to the dry cleaners? And with the frequent high profile data leaks that now occur every few months, there is many a horror story concerning the most basic of ISO 9001 requirements – ‘Control of Records’. Section 4.2.4
And so over the last couple of weeks, Gordon Brown has found himself at the centre of a bullying scandal and his allegedly abusive behaviour to his staff. The Director of an anti-bullying helpline has made public claims that Downing Street aids have contacted the helpline with issues and concerns about Gordon Brown’s bullying culture.
When a Certification Body issues a nonconformity (or nc) during an audit, there is strict guidance they must follow to close out the nonconformity. In this article, we provide a comprehensive 10-point checklist to help you achieve complete nc closure during your next audit. Correction: What the auditor is looking for… Identification and Containment: The