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Overview of ISO 14001:2015

ISO 14001:2015 is a global standard that outlines the requirements for establishing an environmental management system (EMS).

It provides a framework for organisations to follow but does not specify environmental performance standards. This standard applies to any organisation, regardless of its size, type, or nature, allowing them to demonstrate that they are assessing and improving their environmental impact.

The standard is structured around the Plan-Do-Check-Act (PDCA) cycle to drive continuous improvement. It consists of ten sections, with the requirements defined in sections 4 – 10.

These sections outline a systematic approach for the management of environmental responsibilities and the integration of environmental management within an organisation.

Section 04: Context of the organisation

Organizations must understand their context, including external and internal factors impacting their Environmental Management System (EMS). Organisations should:

  • Identify environmental conditions affecting the organization.
  • Determine needs and expectations of stakeholders and regulators.
  • Define the EMS scope, industry processes and services ensuring alignment with strategic direction specifying any limitations or exclusions.

A manufacturing company might assess climate change impacts on operations (external), adopt sustainable practices to reduce waste and energy consumption (internal), comply with stricter emissions standards (such as SEPA or the Environmental Agency), and address community concerns about pollution and sustainability.

Section 5: Leadership

Top management must be actively involved and committed; this shall include setting and communicating the environmental policy. Top management can demonstrate their commitment by regularly attending EMS meetings, ensuring sufficient resources (finance, labour, tools, machinery, and infrastructure) are allocated to environmental initiatives, and leading by example in implementing sustainable practices. For instance, driving and promoting recycling programs within the company.

An effective environmental policy (must be implemented and maintained) should reflect the organization’s mission and values including a commitment to protecting the environment.

For example, a manufacturing company might adopt a policy focused on reducing waste and emissions and enhancing energy efficiency across all operations. Or companies pledging to achieve carbon neutrality by 2030 or committing to use 100% renewable energy sources.

Top management shall assign and communicate roles, responsibilities, and authorities to staff. These might include a definition of roles that ensures accountability and smooth operation of the EMS such as appointing an Environmental Manager for overseeing compliance, designating specific employees to monitor waste disposal, and outlining procedures for reporting environmental incidents. Each role should have clearly defined duties and authority to make decisions related to environmental management.

Section 6: Planning

The organisation must create and maintain processes to identify risks and opportunities, considering context, scope, and internal and external factors affecting the EMS. These processes should include regular assessments and audits to detect potential hazards.

For example, conducting environmental impact studies can help in understanding how the business operations may affect local ecosystems or communities. The organisation should also engage with stakeholders, such as employees, suppliers and customers, to gather insights and feedback that contribute to a comprehensive risk and opportunity evaluation. Additionally, staying updated with regulatory changes and evolving industry standards is crucial to ensure compliance and leverage new opportunities for sustainable growth.

Section 7: Support

Top management should determine and provide the necessary resources to establish implement and maintain and continually improve the EMS

Resources should be in the form of financial, skilled labour, equipment and technological

Regular assessments should be carried out to ensure that resources are being utilized effectively and identify any areas that need additional support.

The organisation must ensure all personnel, including sub-contractors, are competent and that their skills and qualifications are current. It should evaluate EMS training needs, establish procedures to upskill staff as required, and monitor skill levels by establishing a company-wide skills register, to regularly reviewing training requirements.

The organisation shall ensure environmental awareness among employees and stakeholders.

Workshops and seminars could be a way of educating personnel about the goals and their own responsibilities and input to the Environmental Management System (EMS). Awareness can be facilitated through email, noticeboards, toolbox talks, newsletters, memos, intranet and social media.

Establish effective communication channels both internally and externally. Develop a comprehensive communication strategy that incorporates regular meetings, reporting protocols, and digital communication tools. Promote a culture of open dialogue where feedback is encouraged and acted upon. Ensure external partners and stakeholders have access to essential information and updates.

Documenting and managing EMS-related information involves creating thorough documentation practices that include detailed records of processes, decisions, and changes within the EMS. It is essential to utilize digital management systems such as Q-Hub to securely store and organize information and establish procedures for regular reviews and audits to ensure accuracy and compliance.

Section 8: Operation

Organizations need to manage processes to meet EMS requirements and objectives.

Operational controls may involve creating SOPs for environmental management, conducting emergency response drills, and monitoring outsourced processes for EMS compliance.

Standard Operating Procedures (SOPs) are detailed, written instructions meant to ensure consistency in operations and adherence to environmental regulations.

SOPs for environmental management might include routine checks, maintenance protocols, waste disposal guidelines, and methods for reducing pollution.

Emergency response drills are practice exercises that prepare employees to handle unexpected environmental incidents, such as chemical spills or natural disasters. These drills typically involve simulations of crisis scenarios, training in use of emergency equipment, and reviewing evacuation routes and communication plans.

Monitoring outsourced processes for EMS compliance involves regular audits and inspections of suppliers. This can include verifying that subcontractors follow appropriate environmental practices, checking documentation for compliance with standards, and applying corrective actions if necessary. Additionally, establishing clear communication channels with the supply chain ensures they remain aligned with the organization’s EMS objectives.

Section 9: Performance Evaluation

Performance evaluation includes monitoring, measuring, analysing, and evaluating the organization’s environmental performance. Organisations should:

  • Establish criteria for evaluating environmental performance and ensure they are monitored and measured regularly.
  • Conduct internal audits to verify that the EMS is implemented and maintained effectively.
  • Ensure top management reviews the EMS to confirm its ongoing suitability, adequacy, and effectiveness.
  • Performance evaluation requires a system for regular monitoring and measurement, such as setting KPIs for environmental performance, and having management reviews to ensure improvement.
  • Types of environmental KPIs can include:
    • Carbon Footprint: Total greenhouse gas emissions.
    • Energy Consumption: Amount of energy used.
    • Water Usage: Volume of water consumed.
    • Waste Management: Waste produced and disposal methods.
    • Pollution Levels: Pollutants released into the environment.
    • Resource Efficiency: Efficiency in using raw materials.

Section 10: Improvement

Companies must continually identify opportunities for improvement such as implementing suggestion schemes for employees, holding regular review meetings and using root cause analysis to manage nonconformities and corrective actions.

Continuous improvement in environmental management may include:

  • Use energy-saving technologies to reduce carbon footprint.
  • Promote recycling and waste reduction to minimise landfill usage.
  • Conduct environmental audits for compliance and improvement.
  • Engage suppliers to encourage sustainable sourcing and production.

All your questions, answered.

This site has a list of frequently asked questions about ISO 14001 and other standards.

Course Checklist

QCS have prepared a checklist tool that may be useful for you to establish what you already have in place and what your organisation might need to do if it wants to seek certification.

Go HERE to download a copy of our ISO 14001 checklist (registration on this website will be required).

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