ISO 9001:2015 is the internationally recognised standard for a quality management system (QMS) of products and services. Organisations can be certified to this standard to showcase that their products or services are likely to be of a higher quality and meet customer expectations. It grants businesses the benefit of continuous improvement with a clear drive towards lower costs and improved customer experience.
ISO 9001 is suitable for businesses of any size, industry, or location. It provides scalable systems that are just as appropriate in small 2 - 10 employee organisations as they are in global brands.
Being ISO 9001 certified gives clients and customers the assurance that you are not likely to expose them to risk. Training on implementing, maintaining, and improving your QMS will help you to ensure your products are of consistent high quality for your customers. It will also provide you with a framework for helping you to understand the key risks you face and to develop strategies to manage them.
Customers with their own ISO 9001 certification often seek out suppliers with this accreditation to ensure that their supply chain works to similar standards. Having ISO 9001 is often a prerequisite to be on a short list for tenders or proposals - without it you will not even get over the first hurdle.